Notice of Information We Collect And How We Use It
Our primary purpose in collecting personal information is to provide you with a safe and customized experience so that we may provide services and features that most likely meet your needs. We only collect personal information about you that we consider necessary for achieving our primary purpose.
We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
Provide us with feedback on our products or services.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are no longer anonymous to us.
Information We Collect About Anonymous Visitors
We automatically track certain information based upon your browsing on the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Like many Web sites, we automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to make inventory purchasing decisions that will best serve our customer base. A session cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our site.
We typically do not link this automatically-collected data to personally identifiable information. When IP addresses are tied to personally identifiable information it is to offer customers the best user experience possible. We use a third-party tracking service that uses log files and cookies, see below, to track non-personally identifiable information about visitors to the Website as a whole which enables us to be provided with usage and volume statistics.
Do we use ‘cookies’?
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.
However, you will still be able to place orders.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs, also referred to as web beacons or web bugs, that help manage content on the Website by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
We use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
Information We Collect To Respond To Your Choices and Requests
If you order a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information including full name, email, and shipping address as well as financial information, including a credit card number and expiration date.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We collect information about your commercial behavior to better serve your future ordering needs
Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information including your full name and mailing address.
We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants an email newsletter.
We may use a third-party service provider to conduct these surveys or contests; that company may not be prohibited from using our users’ personally identifiable information for any other purpose.
Chat Rooms/ Discussion Boards
If you choose to post messages in our chat rooms or other public message areas or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Communication from Us or the Website
Special Offers and Updates
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to provide the best customer service possible.
We store information that we collect through cookies, log files, clear gifs, to create a “profile” of your preferences. We may tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We do not share your profile with other third parties.
We use third-party software to verify your identity and address, in order to ensure proper shipping and billing procedures for your rental, products, and services.
Expiry of Retention Period of Personally Identifiable Information
Should you not place an order on our website within a thirty-six (36) month period from the time of your last purchase, we shall delete all of your personally identifiable information. You are, however, welcome to browse the Website or place orders at any time in the future, except that personally identifiable information will be requested from you once again to process the order.
Conditions Under Which We Share Information
Aggregate Information (Non-Personally Identifiable)
We share aggregated demographic information about our user base with our partners. This information does not identify individual users. “Partners” are parties with which Minage Image Portrait Inc has agreed to share or exchange information and may include designers, other websites, or companies with whom Minage Image Portrait Inc feels its user base would benefit from having a special relationship. From time to time, partners may be provided with information indicating the demographic information of users on our site, buying behavior, and opportunities to market to select segments of our customer base indirectly.
We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
Except as discussed below, we do not share Personally Identifiable Information with Third Parties.
We use an outside shipping company to fulfill orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We use other third parties to provide shipping and delivery, marketing, public relations, live chat and web services on the Website. When you sign up for certain services, we will share name and shipping address information as necessary for the third party to provide that service.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
We may co-market our Products or products of one of our designers or partners by sending you e-mails, where you have previously evidenced interest in the products of that designer or partner. For instance, we may send an e-mail to all customers who have previously rented a dress from Designer X, advertising the launch of their new product line or the availability of a new product, designed by Designer X, on our Website. We do not provide your e-mail address or other personally identifiable information to those designers or partners.
Choice and Opt-out
If there are particular forms of marketing information that you do not wish to receive please send an email at email@example.com with specific details on the marketing materials that you do not wish to receive.
Links to Other Websites
The Website contains links to other sites that are not owned or controlled by Minage Image Portrait Inc. Please be aware that we are not responsible for the privacy policies of such other sites.
We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects personally identifiable information.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your account or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below.
Liability Limitation and Exclusive Remedy
In no event will Minage Image Portrait Inc or any affiliated party, officers or directors, employees and agents, be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from this agreement or your use of the Website, even if we have been advised of the possibility of such damages. The exclusion of damages under this section is independent of your exclusive remedy and survives in the event such remedy fails of its essential purpose or is otherwise deemed unenforceable. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, breach of warranty, negligence, or any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. If you are dissatisfied with the Website or any associated service, you do not agree with any part of this agreement, or you have any other dispute or claim with or against Minage Image Portrait Inc or any affiliated party, officers or directors, employees and agents with respect to this agreement or the Website or any associated service, then your sole and exclusive remedy is to discontinue using the Website or the associated service.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at email@example.com.
Personal Information Protection and Electronics Act (“PIPEDA”)
PIPEDA is federal legislation that governs and safeguards the use of personally identifiable information collected and used in commercial transactions.
We are obligated under law to obtain your consent whenever we collect, use or disclose your personally identifiable information, save and except under an Order from a Court. We are restricted to use personally identifiable information only within the purposes for which it was collected. You have the right to access personally identifiable information that we hold on you and to challenge its accuracy.
You have the right to complain to the Office of the Privacy Commissioner of Canada (the “Commissioner”) about any alleged breaches of PIPEDA. The Commissioner may also initiate a complaint upon reasonable grounds.
For more information, please contact:
The Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario, K1A 1H3
Web Site: www.priv.gc.ca
April 26, 2017.